Case Study:

Apria Logo

Company Profile

More than 75 percent of the nation's population lives within an hour's drive of an Apria Healthcare location. America's leading provider of home infusion therapy and home medical equipment services has headquarters in Lake Forest, California, and employs more than 9,700 healthcare professionals in 480+ branch offices across the United States. Apria Healthcare is the country's homecare leader in the alternate-site respiratory, HME and infusion markets, serving more than 1 million patients annually. In addition to the more than 480 branches that primarily provide respiratory therapy and home medical equipment services, Apria is also the third-largest home infusion provider with nearly 30 regional infusion pharmacies from which 1,500 experts coordinate care among the physician, payor, patient and Apria's patient-support teams.

The second largest iSeries user in the United States, Apria Healthcare's information systems department was named as one of Information Week's (9/27/99) top 500 innovative users of information technology and was among the top 10 in the healthcare industry. Between 2000 and 2003, Apria consolidated its servers, replacing 48 AS/400s around the country with two mirrored iSeries 890s with 32 partitions each.

Problem to Solve

Connect Twinax terminal and printer users in hundreds of branch offices and billing centers to the two new iSeries 890s that replaced dozens of distributed AS/400s.

Solution

Install 240 BOScom e-Twin@x Controllers by the end of 2003.

Benefits of the Solution

  1. Reliability: "We've been rolling out e-Twin@x Controllers for three years: 16-, 28-, 56- and 112-device models. You don't do that unless you're very happy!"
  2. Painless Consolidation: "We consolidated four dozen AS/400s spread around the country onto two large iSeries servers. With the BOScom e-Twin@x Controllers, it was simple to connect thousands of orphaned Twinax screens and printers in remote locations to the new centralized systems."
  3. Ease of Management: "With so many locations, remote user management and reliable performance have been key to our success."
  4. Responsive Tech Support: "BOScom technical support is extremely responsive and innovative."
Click here to read what else this customer and others are saying about the e-Twin@x Controller!

Contact

Dave Slack
Manager of IS Networking
E-mail:dave_slack@apria.com
Web site: www.apria.com 		Dave Slack, Mgr. of IS Networking, Apria