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Unbeatable Uptime with our Hot Spare Program

Empower your Twin@x

Many of you depend on your e-Twinax Controllers to keep your businesses running smoothly and efficiently. e-Twinax Controller features such as Automatic Session Recovery, and Dial Backup ensure unbeatable uptime, even when external forces cause the network or Internet connection to fail.

How can our unbeatable e-Twinax Controller uptime be improved?

  • You receive a pre-configured Hot Spare on-site e-Twinax Controller that can be swapped for a faulty controller
  • If the need ever arises, request an RMA and send the faulty controller back to BOScom for repair
  • Replace the Hot Spare with the original controller when it returns

Hot Spare times out if used for more than 30 days. Two new PIDs (4698 and 4898) for the e-Twin@x Controller "Hot Spare" and the e-TwinSt@r "Hot Spare" are available as an add-on to the purchased service contract. The cost is $450/year (first two years payed in advance). The service contract can be renewed annually at the same price of $450/year if the service contract for the controller is also renewed..

The "Hot Spare" products are available NOW! Don't hesitate to give us a call (866) 865-5250 (toll free) or send us e-mail if you have any questions about the program.